Contact and incidents
Every deployment needs a real adult contact.
Math Garden is deployable software, not a service with one universal support inbox. The deployment owner must publish a monitored privacy, security, and classroom-support contact before inviting learners.
Current starter release
This repository intentionally does not invent an email address or claim that an incident team is staffed. For a real deployment, replace this notice with the owner’s monitored email address or request form and an escalation path.
What to include in a support request
- Use the game title or version-pinned link, without adding a learner’s name or other identifying detail.
- Describe the browser, device, assistive technology, and approximate time of the problem.
- Never send learner names, IEP documents, raw answers, screenshots containing private information, passwords, or session secrets.
Privacy or security concern
Follow the deployment’s incident-response runbook and contact its designated owner. Do not report child information through a public issue tracker. See the privacy and deletion policy for the current data boundary and the production gates that remain open.